Money Back Guarantee Policy

At HOOTTEXAS, we are committed to ensuring your satisfaction with our products and services. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive money back guarantee policy to ensure your peace of mind.

Eligibility

Our money back guarantee is applicable under the following conditions:

• You must contact HOOTTEXAS customer service within 30 days of receiving your product to initiate a return.
• The product must be unused and in the same condition that you received it, including original packaging and tags.
• Proof of purchase, such as a receipt or invoice, must be provided when requesting a refund.

Steps to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at [email protected] or call 1-800-555-1234.
2. Provide your order number and details of the product you wish to return.
3. Once your request is approved, HOOTTEXAS will provide you with a return authorization number and return instructions.

Refund Process

Upon receipt and inspection of the returned product, HOOTTEXAS will:

• Notify you of the approval or rejection of your refund.
• If approved, initiate a refund to your original method of payment within 14 business days.
• Shipping and handling charges, if applicable, are non-refundable.

Exemptions

Certain items are non-returnable and exempt from our money back guarantee, including but not limited to:

• Gift cards
• Downloadable software products
• Customized or personalized items

Contact Us

For any questions regarding our Money Back Guarantee Policy, please reach out to our customer service team at:

• Email: [email protected]
• Phone: 1-800-555-1234

Thank you for choosing HOOTTEXAS! Your satisfaction is our top priority.